Operators and Notes
Tariffs Version 146 - 30th July 2010
Not for commercial publication or use.
Note: all business prices in the notes are exclusive of VAT, residential prices are generally inclusive of VAT at 17.5%, unless otherwise specified.
| Service Type: Indirect | Indirect connection is where you pay for service to an operator other than the one that provides the cabled connection. BT offers it's lines wholesale to other providers, who will charge line rental instead of BT. Calls may be made indirectly via other operators in four ways: by dialling an access number (usually an 0800 number, sometimes 020), by dialling a short indirect access code (such as 1234), using a dialler box that dials the access number or code automatically, or using CPS (carrier pre selection) where all calls are routed automatically to another operator. When wholesale line rental and CPS are combined, there is only a single bill from the new operator. Note that some calls (premium in particular) may be cheaper via BT so dial the BT indirect code 1280 first (if you still get a BT bill). | |
| Service Type: Callthrough | Callthrough is where calls are charged by your existing operator using revenue share non-geographic and premium numbers. To make calls, you first dial an 08 or 09 number which is answered by a short message, then dial the international number. Note that with callthrough, charging starts when the first call is answered so you pay to dial and listen to ringing or busy, but the call costs are usually very competitive. Callthrough prices shown in the comparison are those charged by BT, beware other operators often charge more than BT for non-geographic calls, and some operators may block these numbers. Also every call will incur the BT set-up cost, even if not answered, despite the per minute cost being perhaps 1p or 2p a minute. | |
| Service Type: VoIP | VoIP (Voice over Internet Protocol) calls require a broadband internet connection, either ADSL over a telephone line or a cable modem. Most VoIP services provide a telephone adaptor or it might be built into an ADSL or cable modem already, allowing a normal telephone to be used for calls. Or you can buy VoIP telephones, which are widely used by businesses for cabling simplicity. PC only services use PC software, a sound card and PC headset to make telephone calls, the PC must remain powered on to receive calls. The performance of VoIP calls varies greatly depending on available internet bandwidth. | |
| Service Type: Web Page | Web page calls use a web browser to set-up a call between two telephones (landline or mobile), causing both telephones to ring and be connected. Note calls are not made using the PC, but with normal telephones. | |
| Billing: Account | Account billing means calls are charged in arrears with a monthly or quarterly account, typically paid automatically by direct debit or credit card. Operators that allow payment by cash or cheque usually charge an extra monthly fee. Some operators include a free paper bill posted monthly or quarterly, more are now charging extra it, some only provide online billing via email or a web page. | |
| Billing: Prepay | Prepay billing means that calls must be prepaid by depositing money in an account from which the cost of calls is automatically deducted. Prepay may be done by buying a phonecard, topping up the account from a credit card or calling a fixed price premium telephone number. The account may be set to automatically top-up from a credit card when it's nearly empty. | |
| Billing: Premium | Premium billing is for Callthrough services where 08 or 09 numbers are dialled first, see above, so the call charge appears on your normal monthly or quarterly account. | |
| International Calls | Different operators may place certain countries in different bands to those used by BT. The international prices should therefore be treated as approximate in such cases. These tables usually show the tariff for the first named country. | |
| Call Set-up and Minimum Charges |
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Telephone calls may be charged in many different ways. Historically, BT charged calls in meter units with varying call duration for each fixed priced unit. About 30 years ago BT changed to per second billing, with each call having a minimum charge. The past few years has seen calls charged both by length and with a call set-up or connection charge, to which BT changed in 2006. To simplify charging, many operators round the call length, typically up to the nearest minute, sometimes 6 or 10 seconds. These tariffs tables show call set-up charges and minimum call costs separately for inland (01/02/03), mobile (075/077/078/079), international (00) and other (070/076/08/09) calls. Usually there is either a set-up charge or a minimum charge. The minimum call seconds is also shown, which is usually the duration rounding interval, so calls are rounded up to this period for charging. |
| Call Periods - BT residential | Daytime (peak) period is 7am to 7pm. Evening (off-peak, night) period is 7pm to 7am. Weekend period is midnight Friday to midnight Sunday. If no price is shown for weekends, the Daytime and Evening prices apply seven days a week. Off-Peak period is Evenings and Weekends. Prior to 1st April 2010, daytime was 6am to 6pm, and prior to 16th February 2005 it was 8am to 6pm. | |
| Call Periods - BT business | Daytime (peak) period is 7am to 7pm. Evening (off-peak, night) period is 7pm to 7am. Weekend period is midnight Friday to midnight Sunday. If no price is shown for weekends, the Daytime and Evening prices apply seven days a week. Off-Peak period is Evenings and Weekends. Prior to 1st April 2008, daytime was 8am to 6pm. | |
| Call Periods - other operators, unless stated | Daytime (peak) period is 8am to 6pm. Evening (off-peak, night) period is 6pm to 8am. Weekend period is midnight Friday to midnight Sunday. If no price is shown for weekends, the Daytime and Evening prices apply seven days a week. Off-Peak period is Evenings and Weekends. | |
| Tariff Dates | Dates in this table show when tariffs were last checked if the tariffs are older than three months, in addition to when the tariffs became effective. This typically means the operator has emailed stating there are no changes this month, or the web page is unchanged. Note that some operators may not keep their web site up to date, and worse, don't date their tariffs either. | |
| Operator Assistance Calls | Calls made via the BT operator are charged at about the same price (or slightly higher) as direct dialled calls, but with a higher minimum charge. A facility fee of £7.66 may be charged. Some cable companies may charge dramatically more than BT! | |
| Payment by Direct Debit | Most telephone packages are paid in arrears, quarterly for BT and monthly for most other operators. Payment is usually by direct debit, with payment by other means attracting an additional cost of £1.50 per month per bill for BT residential and £3 per month for BT business (no VAT chargeable), up to £4 for some other operators. | |
| NTS - Number Translation Service | Number Translation Service refers to calls to non-geographic numbers (starting with 07, 08, 09, such as 07000, 0845, 0870, etc). Calls to such numbers are effectively translated for delivery to 'hidden' geographic numbers. Most operators have differing prices for geographic and NTS calls, the latter often being more expensive due to payments being made to the NTS operator (which may kick back money to the whoever rents the number. From 1st August 2009, revenue sharing ceased for 0870 calls, which should now be charged the same as 01/02 calls. | |
| Timeline (speaking clock) | Calls to Timeline 123 are charged by BT at 30p per call residential, and 50p business. | |
| Calling and Network Features | Telephone lines always offer various calling and network features, some free, some charged per call, some requiring monthly payment, usually controlled using four digit codes. The features available on any line will depend on the exchange capability, and sometimes whether a wholesale operator decides to resell a BT feature. The common features are listed below, with some of the different names under which they are known. Prices shown are BT residential including VAT, business sometimes costs more, full prices are in the Line Rentals table. | |
| BT Answer 1571 Voice Message Service | Voicemail | A voice messaging service that answers incoming calls when there is no reply or the line is busy, free for BT customers that make at least two chargeable calls each month otherwise £1 a month, records messages up to two minutes long, maximum 10 messages at a time, for 20 days. 1571 Call Return allows the call to be returned for 12p per call. |
| BT Answer 1571 Text Alert Voice Message Service | Voicemail Text Alert | Similar to above, but sends a text message when a call received. |
| BT Answer 1571 Enhanced Voice Message Service | Voicemail Enhanced | Similar to above, but enhanced with personalised greeting and message alert, for £1.49 month. |
| BT Call Minder Standard | Voicemail Plus | A voice messaging service that answers incoming calls when there is no reply or the line is busy, £2,50 a month, one mailbox, personal greeting, maximum 30 messages at a time, for 30 days. |
| BT Call Minder Extensions and Premier | Voicemail Extensions and Premier | Call Minder Extensions is similar to Call Minder Standard, but with nine mailboxes, £3 a month. Call Minder Premier is a voice and fax messaging service with five mailboxes for £4 a monrth with two or four extra mailboxes available for extra cost. |
| BT Caller Display | Display Caller Number, CLIP | Caller Display shows the number (Calling Line Identity, CLI) of the person calling on suitable telephones, if not withheld or unavailable, for £2.59 a month. Free if you sign up for BT Privacy at Home and make at least two chargeable calls each month. |
| BT 1471 Call Return | Last Number Recall | Call Return reports the last call received and allows it to be returned for 13p per call, Call Erasure 1475 allows the last call number to be removed. |
| BT 141 Withhold Number | Number Conceal | Call 141 withholds your CLI from the next call made. Call 1470 to permanently withhold your CLI from all calls made or before a call to release the CLI for just that call. Free. |
| BT Choose to Refuse | Select to Reject, Last Caller Barring, Elect to Reject | Choose to Refuse prevents unwanted or nuisance calls getting through. If an unwanted call is received, even withheld, further calls from that number can be refused, up to 10 numbers in total, £3.35 a month. It will not block presentation numbers such as 0800 or 0844, only the real underlaying CLI. Specific numbers may also be added to the list of 10 blocked numbers. Not included in call feature bundles. |
| BT Anonymous Call Rejection | Reject Anonymous Caller | Anonymous Call Rejection prevents any calls being received from callers that withhold their number, £4 a month. This does not block 'unavailable' calls, typically international but also UK originated. Not included in call feature bundles. |
| BT Call Waiting | Incoming Call Alert | Call Waiting bleeps to warn a second call is waiting to be answered, allowing holding the first call to answer the second, £2.59 a month. |
| BT Call Barring | Call Barring allows certain type of calls to be blocked, unless a PIN is entered first, £2.59 a month. BT allows incoming and/or outgoing calls to be barred using codes and a PIN, options for outgoing call barring are: all calls, national/mobile/international, international only, operator/text calls, call feature numbers and premium numbers. Other operators may allow mobile calls and directory enquiry calls to be barred. | |
| BT Call Diversion | Call Divert | Call Diversion allows incoming calls that are not answered to be automatically diverted to another telephone number, sometimes a mobile or international destination, with the diverted call cost being charged extra , £2.59 a month. Calls may be diverted that don't answer after 15 seconds, when engaged or all calls immediately, with the divert number changeable. |
| BT Call Diversion and Bypass Number | Similar to Call Diversion, but with a second bypass telephone number that is not diverted, £4.30 a month. | |
| BT Smart Divert | Remote Call Divert | Smart Divert is similar to Call Diversion but the service may be controlled remotely using a PIN, £5.29 a month. Not included in call feature bundles. |
| BT Smart Divert and Bypass Number | Similar to Smart Divert, but with a second bypass telephone number that is not diverted, £8.23 a month. | |
| BT Remote Call Forwarding | Remote Call Forwarding (RCF) is similar to Call Diversion but primarily for ceased lines, set-up £50 then £23.83 a month plus VAT plus line rental and call charges, £15 to change the divert number. | |
| BT Call Sign | Call Signature | Call Sign provides two different telephone numbers for the same line, offering a different ringing cadence or tone for the second number, although some telephones may be unable to distinguish them, £2.59 a month. |
| BT Three Way Calling | Three on a Call, 3 Way Calling | Three way calling allows talking to two other caller at the same time, available for £2.59 a month or at 67p per use. |
| BT Reminder Call | Remind Me Call | Reminder Call provides booked alarm calls, either repeated daily or just as a one-off, £2.59 a month or 36p per call. |
| BT Ring Back | Auto Redial, Ring Back When Free | Ring Back keeps trying to dial a busy number for up to 45 minutes, £2.59 a month or 36p per use. |
| BT Presentation Number | Presentation Number is for business lines only, allows a different CLI to be presented other than the real network CLI, typically on 0800 or 0844 number for call centres, £60 set-up, £8.10 per month per installation plus VAT. | |
| BT Bypass Number | Bypass Number is for multi-line groups only, providing a second telephone number for the same group of lines, £2.17 plus VAT per line. BT no longer offer bypass numbers for single lines. | |
| BT Caller Redirect | Call Redirect provides an announcement of a new telephone number but does redirect the call, usually for a ceased line, residential £20 for one month, £30 for three months with VAT, business £25 one month, £33 for three months, plus VAT. | |
| BT Feature Packs | Multiple call features may be combined at lower cost, Call Waiting, Call Diversion, Call Barring, Caller Display, Reminder Call, Ring Back, Thrree Way Calling, £5.19 a month for up to four, £7.19 a mointh for up to nine. | |
| Quick Dial | Code Calling | Quick Dial (no longer offered by BT) provides 10 or 20 dialling short codes, £2 a month from Virgin Media. |
| Directory Enquiries | From 10th December 2002, competition was introduced for directory enquiry calls using many new 118 prefixed numbers. BT has over 100 different price bands for the competing services, but many were never used, and some are now obsolete. dq1 to 13, dq39, dq43 and dq61 are priced per minute with a normal 4.89p minimum charge. dq14 to 22, dq50, dq57 to 59, dq62 and dq66 are fixed cost per call. dq23 to 30, dq36 to 38, dq41, dq42 and dq44 to 47, dq52 to 56, dq60, dq64 and 65, dq68 to 70, are both a fixed cost and a per minute cost. dq31 to 35, dq40, dq48, dq49, dq51 and dq67 are a fixed cost for the first minute and a cost for extra minutes. | |
| BT Prices | 0800 800150 | Effective from 23rd July 2010, source BT Price List, http://www.bt.com/pricing/. Note that BT charges a surcharge of 23p, 25p or 30p (including VAT) for calls to most international mobiles. |
| Call Duration Rounding | BT charges calls by rounding the duration up to next second, 15 seconds or minute depending on the tariff and call type. This effectively becomes the minimum call cost, plus the connection charge. Most premium calls are rounded to the next second except those that have a minimum length of one minute. | |
| BT Standard Residential and Payphone | This is the original standard tariff for all residential and business users. Most residential users have been moved to BT Together Option 1, now Calling Plans, except those on the Light User Scheme or BT Basic, some ISDN lines and payphones. Call set-up fee 8.17p. | |
| Line Connection Charge | Business line connection charge is £106.37 plus VAT for a new analogue line with 12 month minimum period, £19.99 for takeover if the line has dial tone and no changes are required. New telephone number £40. | |
| BT Standard Business | This was effectively a new tariff in November 2005 for standard business lines, with higher international call costs than the original standard tariff. Most business users should be using BT Business Plan or Customer Commitment. Call set-up fee of 9p (plus VAT) for inland, mobile and international calls, 60 second billing. Minimum call cost 5p (plus VAT) for non-geographic, premium, satellite, international ISDN and mobile ISDN, per second billing. Business analogue line rental (with 12 month contract) is £15.24/month, ISDN-2e £34.47/month, ISDN-30e £16.90/month per channel, with an extra £3/month when not using direct debit, but a £3/month discount for paper free billing. All excluding VAT. Rental cost is reduced for three and five year contract terms. | |
| BT Business - Business Choices Level 1 and 2 | Not available for new supply since April 2007. Same set-up and call rounding as BT Standard Business. | |
| BT Business - Key Countries, Key Cities, Key Regions, Key Numbers, Key Contact | Not available for new supply since October 2006. Same set-up and call rounding as BT Standard Business. | |
| BT Dual Discount | Not available for new supply since October 2006. Same set-up and call rounding as BT Standard Business. | |
| BT Complete Savings Plan | Not available for new supply since April 2000. Same set-up and call rounding as BT Standard Business. | |
| BT Together for Business | Not available for new supply since October 2006. Same set-up and call rounding as BT Standard Business. | |
| BT Customer Commitment 1 and 3 Business | 48 different tariffs for 12 spend levels between £5,000 and £7,000,000, 1 or 2 year contracts, 2.8p (CC3) or 4p (CC1) minimum call charge or 1p connection charge, with or without tariff period variations. Listed here are just two variations of the lowest spend. Per second billing. | |
| BT Business Plan | Business tariff with lower call prices for various spend levels per customer. 5% credit of call spend for meeting minimum at end of year, otherwise a bill for the balance. Site based plans were discontinued in August 2006. Per minute call billing. | |
| Standard Capped Prices | Local, national and G21 calls are flat rate, connection charge 4p, then per min until 10p reached, max 60 mins. | |
| Tailored Capped Prices | Local, national and G21 calls are flat rate, connection charge 2p, then per min until 20p reached, max 60 mins. | |
| Mobile Capped Prices | Mobile Capped Calls option charges mobile calls at 10p to 9.7p/min depending on spend level up to a maximum call cost of 25p, with a connection charge of 7p per call. | |
| Some international calls are similarly capped for the first 60 minutes, for spending £750 per year, 3.6p/min to USA is capped at 10p, 6p/min to Europe and 8.4/min to Japan/Australia is capped at 20p, all with a 5p set-up charge (ex VAT). | ||
| BT Business One Plan | Similar to BT Business Plan with banded spend levels, but only available to customers also taking BT Broadband and/or BT Mobile, eight pages of conditions and eligibility, 5% reward credit for the committed spend which includes broadband and mobile cost. Local, national and G21 calls, connection charge 2p, then per min until 5p reached, max 60 mins. 15 second rounded call billing. Optional price capped international calls, 3p set-up, cap varies from 10p to £2 depending on price band. | |
| BT Business One Plan Plus | Similar to BT Business Plan, for customers with up to 100 access lines gives free calls (up to one hour) between these lines of a maximum average of four hours per day, subject to complex conditions. | |
| BT Business One Plan Traditional | Similar to BT Business One Plan, but no requirement to take BT Broadband or BT Mobile. Has a lower £200 annual spend tier, inland calls price cap is 10p, UK mobile price cap is 25p. | |
| BT Business One Plan Call Packages | BT Business One Plan Call Packages were a three month special offer from April 2009, then extended until May 2010, offering inclusive call packages. We don’t normally list limited period offers, but it's rare for BT to offer inclusive business calls, and this offer might be ongoing. If broadband is taken as well, £5/month gives 500 inland minutes (1p/min), £10/month adds 100 UK mobile minutes or 200 international minutes to 36 countries, £15/month adds both. Without broadband, the monthly costs are £7.50, £15 and £22.50 respectively. This offer excludes ISDN and VoIP lines. | |
| BT Business One Plan Inclusive Call Packages and Unlimited Call Package | Similar to BT Business One Plan Call Packages, but with 500 free inland call minutes per month per eligible line (this seems to be a special offer expiring October 2010). The Unlimited Call Package includes unlimited inland, mobile, 0845/0870 and international calls to about 200 countries (max one hour), for BT Business One Plan Traditional cost is £22.50/month for £200 annual spend (reducing 50p for each spending tier), for BT Business One Plan/Plus cost is £15/month for £500 annual spend (reducing 50p for each spending tier). | |
| BT Business Reward | Similar to BT Business Plan with banded spend levels of £200, £500, £5,000, £30,000, £100K and £200K, contributory spend include line rentals, 8.33% reward credit for the committed spend. Local, national and G21 calls, connection charge 2p, then per min until 10p reached, max 60 mins. 3.5p for £200, 2.7p for £500, 2.6p for £5K, 2.5p for £30K, 2.4p for £100K. 2.3p for £200K spend. Optional UK mobile capped at 25p for 60 mins. 15 second rounded call billing. Not available for new supply since October 2009. | |
| BT Business Plan (CR) | Not available for new supply since October 2006. | |
| BT Business Broadband Voice and Voice Plus | Uses Voice over IP with BT Broadband, telephone adaptor supports two local telephones with fall back to telephone line, port with 056 number £5/month each, geographic number £2.99/month, connection £40, Voice Plus adds free inland calls for £14.99/month. Calls have a connection charge and international calls are capped for the first hour, similarly to BT Business Plan, inland calls capped at 5p (set-up 2p), mobile at 20p (set-up 7p), major countries capped at 15p or 20p for an hour (setup 3p or 9p), but some at £5 to £37 (Cuba). 15 second rounded call billing. Not available for new supply since October 2009. | |
| BT Business Broadband Voice with Free UK Calls and Unlimited Call Package | Similar to BT Business Broadband Voice, but £7.50/month with free geographic number and 500 free inland call minutes per month (this seems to be a special offer expiring April 2010). Unlimited Call Package costs £12.50/month and includes unlimited inland and international calls to about 200 countries (max one hour). All packages require BT Broadband. | |
| BT Hosted VoIP Standard | Business VoIP for between three and 100 lines per installation, £80 connection, then £7.50/month per VoIP line for one year contract, first geographic number free, subsequent numbers £2.99/month, requires BT Broadband (max eight lines per connection) and BT Broadband Hub. Offers hunt group and MADN (Multiple Appearance Directory Number). Calls charged per BT Business Broadband Voice. | |
| BT IP Trunk | Business VoIP for a customer PBX using BT Business Broadband, rental £8.49 per month per channel, geographic number £1/month. Calls charged per BT Business Broadband Voice except the capped cost for inland and mobile calls are lower. | |
| Line Connection Charge | Residential line connection charge is £122.50 with VAT for a new analogue line with 12 month minimum period, zero for takeover if the line has dial tone and no changes are required. New telephone number £46. | |
| BT Calling Plans (previously BT Together Options) |
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BT's residential discount packages, including line rental, bundled calls and specific lower prices for most calls. BT Unlimited Weekend Plan is now the standard tariff for the majority of BT residential customers (except BT Basic). Residential PSTN line rental is £12.79/month, with an extra £1.50/month when not using direct debit, but a £1.25/month discount for paper free billing so then effectively £11.54/month. All including VAT. Free Friends and Family Overseas. Note Channel Islands calls have a special price band and are not free in any plans. Most calls (except fixed fee) have a 9.9p set-up charge (instead of a minimum call charge) with call duration rounded up to the next whole minute. Each call charge is rounded up to the next penny, then the total bill rounded to next penny, and VAT added. |
| BT Together Basic | Discontinued from 1st July 2003, replaced by BT Together Option 1, similar rental but no call allowance. | |
| BT Together Options | Discontinued from 1st April 2008, replaced by BT Calling Plans. | |
| BT Unlimited Weekend Plan (previously BT Together Option 1) | Calling Plan for residential PSTN lines, free with line rental £11.54/month with paper free billing. 01/02/03 day time calls cost 5.9p/min, evening 1.48p/min, weekend calls are free for the first hour, then 5.9p/min. 9.9p connection charge. From 1st July 2004, all residential lines on BT Standard were moved to BT Together 1 (except those on the Low Call Scheme). International mobile calls are 25p per minute higher than landline calls. Weekend 0845/0870 calls are free for the first hour, subject to a maximum of 150 calls/month and 1,000 minutes/month. Free calls are limited to voice calls, not data or internet. | |
| BT Unlimited Evening and Weekend Plan (previously BT Together Option 2) | Calling Plan for residential PSTN lines, rental £14.53/month with paper free billing (£2.99 extra over line rental). Similar to Unlimited Weekend Plan, but evening calls also free for the first hour, 5.9p/min afterwards. Evening 0845/0870 calls are free for the first hour. | |
| BT Unlimited Anytime Plan (previously BT Together Option 3) | Calling Plan for residential PSTN lines, rental £16.53/month with paper free billing (£4.99 extra over line rental). Similar to Unlimited Weekend Plan, but all 01/02/03 calls free for the first hour, 5.9p/min afterwards. All 0845/0870 calls are free for the first hour. | |
| BT Friends & Family International | Additional package for BT Calling Plans that provides reduced cost international calls for 99p/month, free with 12 month renewal contract. Previously called International Saver and BT International Option. Note this package is unrelated to the original Friends & Family that discounted only a few specific numbers. | |
| BT Friends & Family Mobile | Additional package for BT Calling Plans that provides 33% reduced cost inland mobile calls for £1.49/month, free with Unlimited Anytime and to Unlimited Evening & Weekend with 12 month contract. Previously called BT Mobile Saver and BT Call Mobile Option. Note this package is unrelated to the original Friends & Family that discounted only a few specific numbers. | |
| BT International Freedom | Additional package for BT Together that provides free international calls (max 60 minutes) to 36 destinations for £4.99 per month, and reduced prices to further countries. Calls are charged at 2.5p/min after the first hour. BT may withdraw the option if usage exceeds 10 hours a month (effectively making calls 0.83p/min). | |
| BT Friends & Family | Discontinued from April 2009, this scheme discounted just a few specific numbers. | |
| BT BestFriend | Discontinued from April 2009, this scheme discounted just one specific number. | |
| BT Friends & Family Auto Update | Discontinued from April 2009, this scheme discounted just a few specific numbers. | |
| BT Calls and Broadband | Combines free call plans and broadband. Get Connected costs £17.01/month combining Unlimited Evening and Weekend Plan and BT Total Broadband Option 1 (up to 20 meg), Home and Away costs £24.99/month combining Unlimited Evening and Weekend Plan and BT Total Broadband Option 3 (up to 20 meg and BT Mobile Broadband), Unlimited costs £30.05/month combining Unlimited Anytime Plan and BT Total Broadband Option 3 (up to 20 meg). All prices exclude BT line rental, require an 18 month contract, include a BT Home Hub, broadband dongle extra. | |
| BT Basic (replaces Light User Scheme) | BT Basic is a social telephony scheme for customers who are in receipt of certain state benefits. Both exclude households with more than one telephone line, ADSL or a contract mobile phone (BT Basic allows a low usage PAYG mobile). BT Basic rental is £13.50/quarter when paying by direct debit including a £4.50 call allowance, but local and national calls are charged at 10p/min. The Light User Scheme was withdrawn in July 2010. | |
| BT Broadband Talk | Uses Voice over IP with an ADSL line or cable modem, includes an 056 number for incoming calls, calls must be pre-paid, telephone adaptor provided, min service 12 months. 9.25p set-up charge. Evening and Weekend Plan costs £2.99/month with off-peak inland and 0845/0870 calls free for first hour, Anytime Plan is £7.99/month with inland and 0845/0870 calls free for first hour. The Evening and Weekend Plan is free with BT Total Broadband (BT ADSL) and Anytime £5.99/month | |
| BT Broadband Talk Softphone | BT Broadband Talk Softphone is software that allows calls to be made using a PC, a sound card and a PC headset. Free calls to other Softphone users. Calls same price as Broadband Talk account. | |
| BT Communicator | Discontinued from end of 2006. Replaced by BT Broadband Talk Softphone. | |
| 05pence (Callax Ltd) residential | http://www.05pence.co.uk/ | Effective January 2010, source web site. Two stage dialling using numbers depending on country, 0.50p 0844 205 0505, 2p 0844 747 0505, 4p 0844 399 0505, 6p 0871 759 0505, 7p 0871 779 0505, 8p 0871 858 0505, 10p 0871 280 0505, 15p 0911 573 0505. |
| 0844 Calls (Finarea SA) residential | www.0844calls.co.uk | Effective July 2010, source web site. Two stage dialling using numbers depending on country, 0.50p 0844 200 8585, 1p 0844 861 2727, 2p 0844 462 3838, 4p 0844 428 2525, 5p 0844 566 6969, 6p 0871 754 9090, 8p 0871 551 2323, 10p 0871 999 3939. |
| 123Call (TTTelecom BV) | www.123call.co.uk | Effective May 2008, source web site. Two stage dialling, 1p 0844 869 8801, 2p 0844 972 8801, 3p 0844 593 8801, 4p 0844 906 8801, 6p 0871 642 8801, 9p 0871 612 8801, 10p 0905 412 8801. |
| 1301 (Callax Ltd) residential | www.call1301.co.uk | Effective January 2010, source web site. Indirect calls charged per minute with 4p connection charge, no monthly fee, monthly billing using credit card or direct debit, higher cost to international mobile numbers, one landline and one mobile number may be registered. UK inland and some countries cost 4p per call. |
| 18185.co.uk (Finarea SA) residential | www.18185.co.uk | Effective January 2010, source web site, still valid June 2010. Calls charged per minute with 4p connection charge, monthly billing, higher cost to international mobile numbers, numbers must be registered. UK calls fixed price 5p connection charge only. SMS 1p each. |
| 1899.com (Finarea SA) residential | 0808 170 1899 | Effective January 2010, source spreadsheet and web site, still valid June 2010. Calls charged per rounded minute with 4p connection charge international, 5p UK, monthly billing, higher cost to international mobile numbers, telephone numbers must be registered. UK fixed line calls are fixed price 5p connection charge only. 0808 and 020 numbers for cable and mobile customers with some prices slightly higher. SMS 1p each from web site. |
| 24Talk (Comms Factory Ltd) residential | 0800 008 7286 | Effective 1st June 2010, source web site. Offer wholesale line rental at £11.24/month with online billing, £12.49/month with paper billing, CPS and broadband. Daytime is 7am to 7pm. Evening & Weekend Plan is free on 12 month renewable contract with free off-peak inland calls, £1.45/month extra for Mobile Saver cheaper peak mobile, extra £1.05/month for half price International Saver calls, Anytime Plan costs £.4.70/month for free inland calls including Mobile and International Savers. Up to 8 meg broadband with 10 gig allowance costs £8.89/month on LLU exchanges, £13.99/month non-LLU exchanges. Contract may be terminated free within 90 days, afterwards early termination charge of £7.50/month remaining, minimum £35, note contract may only be cancelled during the last month otherwise automatically renews for another 12 or 18 months. |
| 4tel Communications Business Tariff | 0800 505 3210 | Effective March 2009, source web site, still valid June 2009. Offers CPS and wholesale line rental, £11.91/month, rolling 30 day contract, 12 month contract gives 10% discount on call charges, no minimum call charge. Anytime 600 gives 600 minutes of UK inland calls for £6.12/month, Anytime 1000 1,000 minutes for £10.21, Anytime 2500 2,500 minutes for £25.53, Anytime 5000 5,000 minutes for £51.08, Anytime 10000 10,000 minutes for £102.16. |
| Abroadcall (Callax Ltd) residential | http://www.abroadcall.co.uk/ | Effective January 2010, source web site. Two stage dialling using numbers depending on country, 1p 0844 721 8020, 2p 0844 747 8020, 3p 0844 896 8020, 5p 0844 452 8020, 7p 0871 779 8020, 9p 0871 342 8020, 13p 0911 927 8020. |
| AbroadTel (Callax Ltd) residential | http://www.abroadtel.co.uk/ | Effective January 2010, source web site. Two stage dialling using numbers depending on country, 2p 0844 747 0002, 4p 0844 399 0004, 5p 0844 452 0005, 6p 0871 759 0006, 8p 0871 868 0008, 10p 0871 280 0010, 15p 0911 573 0015. |
| ACN 1, 2 and 3 residential | 0800 331 6007 | Effective 1st January 2010, source web site, still valid March 2010. Per second billing, monthly billing by direct debit. Line rental £11.49/month. Differing mobile and international call costs each plan. 8.17p connection charge. £1.53/month for non direct debit. ACN 1 is free with free weekend local and national calls for first hour. ACN 2 costs £2.69/month with free off-peak calls. ACN 3 costs £4.39/month with free peak and off-peak local and national calls. 99p/month for calls to Poland at 9.28p/hour as addon to ACN1 with call rental. 0845/0870 calls are free if 01/02/03 are free. Daytime is 6am to 6pm. |
| ACN business | 0800 331 6007 | Effective 13th May 2009, source web site, still valid January 2010. Per second billing, monthly direct debit. Analogue line rental £13.99 per month, ISDN2e £30 per month. Min call charge 3p, local and national calls capped at 10p/hour, mobile at 25p/hour. |
| Adept Telecom HomeTalk 4 residential | 0870 190 9100 | Effective 1st August 2009, source web site, still valid March 2010. Use CPS, monthly billing by direct debit or cheque. Free off-peak calls (up to 750 minutes per month), per second charging, 3p minimum call charge, line rental £10.21/month, Free Calls to UK Landlines £7.66/month. |
| Adept Telecom Workwise business | 0845 450 4010 | Effective 1st February 2010, source web site. Use CPS, monthly billing by direct debit, higher prices to international mobiles. Bronze for businesses spending less than £500/month, Platinum for more. 2.5p call setup charge for mobile, international and some non-geographic calls, no minimum call charge, per second billing. Business analogue line rental £13.25/month with 12 month contract, £12.51 with 24 month, ISDN-2 £32.75/month for 12 months, £31.02 for 24 months. ISDN-30 channel £15.20/month for 12 months, £14.69 for 24 months. |
| Adept Telecom Business Call Plans | 0845 450 4010 | Effective 1st August 2009, source web site, still valid October 2009. Use CPS, monthly billing by direct debit, higher prices to international mobiles. 4p call setup charge, 9p for mobiles, per second billing. Business line rental £12.93/month. Call Plan 1 is free and offers inland calls capped at 10p for 60 minutes, mobile capped at 30p. Call Plan 2 costs £17.50/month including line rental and 16.6 hours of free inland calls. Call Plan 3 costs £41.49/month and adds business broadband. |
| Alpha Telecom Telephone Account Prepaid | 0845 085 0250 | Effective October 2006, source web site, still valid June 2009. Minimum £10 prepayment by credit/debit card. Billing in 60 second increments, after first 12 seconds which is charged as a 1/5th minute. Higher rates to mobiles in some countries. Cost shown is for 020 access, 0845/0800 access 1p/min extra. |
| Andrews & Arnold business and residential VoIP | 03333 400000 | Effective July 2010, source web site. Offers VoIP with incoming geographic, 0845 or 03 numbers for £1.18/month inc VAT, blocks of 10 or 100 03 numbers available. Minimum call cost 2.5p inc VAT. Daytime is 8am to 6pm |
| AOL Talk residential (part of TalkTalk) | 0800 200 6045 | Effective 21st June 2010, source web site. Uses CPS. 9.05p call connection charge. Higher cost to international mobiles. Requires AOL internet account. Itemised online bill. Peak rate 6am to 6pm, seven days/week. Optional line rental £11.25/month. Talk Mobile Saver 45p/month. Talk PAYG and Talk Evenings and Weekends cost £9.99/month including up to 24M broadband with 10 gig/month and free off-peak inland calls, Talk Evenings and Weekends International is £6/month extrar free off-peak calls inland and to 36 countries. Talk Unlimited is £2/month extra for free inland calls, no time limit, Talk Unlimited International adds 36 free countries (max 60 mins) for £6/month extra, Talk Unlimited International Plus adds 55 free countries (max 60 mins) for £8.50/month extra. Unlimited broadband downloads £4/month extra. |
| Auracall Lines & Calls residential | 0844 545 3555 | Effective May 2010, source spreadsheet and web site, still valid July 2010. Offers indirect and CPS and line rental, call set-up 7p, 30 day contract, 12 months contract for line rental, per minute charging. Option 1 is 020 or 0800 (1.5p/min extra) access no PINs required, Option 2 is indirect using 1689, Option 3 Price Per Minute is free offering CPS, Option 3 Anytime costs £4.45/month for free inland calls and free calls to 39 countries, maximum 60 minutes each and 700 minutes per month, Option 4 UK Evening and Weekend adds line rental for £10.99/month and £1.75/month for free off-peak inland calls, Option 4 Anytime is similar but £4.45/month for free inland calls and free calls to 39 countries. |
| Auracall Lines & Calls business | 0844 545 3555 | Effective May 2010, source spreadsheet and web site. Offers indirect and CPS and line rental, call set-up 3p inland, 8p mobile, 2.55p international, 30 day contract, 12 months contract for line rental, per second charging. Access is using 020 or 0800 (1.5p/min extra) access no PINs required, indirect using 1689, CPS or using line rental at £11.99/month. Three tariffs, Per Minute Tariff, Capped Tariff with inland capped at 8p/call and mobile at 22p/call (except 3), Unlimited tariff costs £10.99/month for free inland calls maximum 60 minutes. |
| Axis Telecom Landline Options (residential) | 0844 875 1942 | Effective July 2010, source web site. Offer BT Wholesale, monthly direct debit, £3/month non-DD, call setup charge 8.06p/call, mobile set-up 12.06p/call, peak 6am to 6pm, per minute billing. Line rental £6.57 per month. Option 1 free off-peak calls £6.25 (max 60 mins). Option 2 free inland calls £9.32/month, Mobile Boost £4.09/month reduces UK mobile to 7.02p/min. Option 3 similar to Option 2 but adds broadband for £27.18/month including line rental. Web Call Service for £8.17/month is VoIP offering free inland calls. 18 major international destinations capped at £1/hour. |
| Axis Telecom Landline (business) | 0844 875 1942 | Effective July 2010, source web site. Offer BT Wholesale, monthly direct debit, per minute billing, call connection charge 7.75p/call. mobile 11.75p/call. Line rental £7.37/month. Option 1 free inland calls for £9.97/month (max 60 mins). Option 2 adds broadband and line rental for £31.39/month. UK mobile calls capped at 50p/hour, 18 major international destinations capped at £1/hour. |
| Band Telecom (VoIP) business | 020 7099 1310 | Effective May 2008, source web site. Offer business VoIP, starter packs with two, four or eight VoIP telephone terminals and lines for £298, £596 and £1,192, subsequent years £49 per terminal. |
| Barablu World prepaid VoIP residential | 020 7170 0400 | Effective August 2006, source web site, still valid July 2010. Offers a wide range of VoIP products, PC, IP phones or WiFi mobiles, prepaid with minimum £10 top-up. MyNumber for £1.33/month provides incoming number. |
| Budgetcom (Finarea SA) residential | http://www.budgetcom.co.uk | Effective April 2008, source web site. Two stage dialling, using numbers depending on country 0.50p 0844 200 4040, 1p 0844 861 3535, 2p 0844 462 2626, 3p 0844 439 0303, 5p 0844 566 2828, 8p 0871 551 4141, 10p 0871 999 7676. Prices shown are BT. |
| Call 18866 (Finarea SA) residential | 0844 861 8040 | Effective January 2010, source web site, still valid June 2010. Connection charge of 5p, then untimed to the UK, 2p to much of the world, charged per minute. Post paid by credit card. Available from registered BT or cable lines or mobiles (via 0845/020, some prices higher). SMS 1p each worldwide from web site. |
| Call2Call - IV Response | 0871 755 0800 | Effective August 2008, source spreadsheet and web site. Uses national and premium numbers, 1p 0844 605 0000, 1.50p 0844 303 0000, 2p 0844 779 0000, 3p 0844 430 0000, 4p 0844 909 9000, 5p 0844 555 0000, 6p 0871 606 0000 |
| Call Happy residential | info@callhappy.co.uk | Effective June 2010, source spreadsheet and web site. Uses premium numbers, 1p 0844 759 7767, 2p 0844 790 7767, 3p 0844 590 7767, 4p 0844 639 7767, 5p 0844 497 7767, 7p 0871 679 7767, 10p 0871 913 7767. |
| Calls Discount residential | http://www.callsdiscount.com/ | Effective January 2009, source web site. Dial through using national and premium numbers, 0p 020 3347 3399 (only 0p if London is a free call), 1p 0843 042 0050, 2p 0843 016 0050, 3p 0843 018 0050, 4p 0843 026 0050, 5p 0844 385 0050, 6p 0872 161 0050, 7p 0872 164 0050, 10p 0872 184 0050. |
| Callserve VoIP Prepaid | 020 7517 7100 | Effective January 2009, source spreadsheet, still valid March 2010. Prepaid minimum £10, higher prices to international mobile phones. Uses Voice over Internet with free IP Phone software to make calls from a PC connected to the internet, or using SIP telephones |
| Call Union Prepaid residential (Coms.Com) | http://www.callunion.com/ | Effective April 2006, source web site, still valid July 2009. Offer SIP based VoIP service, using software, adaptors or VoIP phones, prepaid account, free incoming 0845 number. |
| Cheapest Calls (Finarea SA) residential | http://www.cheapestcalls.co.uk/ | Effective August 2008, source web site. Uses national and premium numbers, 0.50p 0844 200 6565, 1p 0844 861 7575, 1.50p 0844 300 3333, 2p 0844 462 2525, 2.50p 0844 320 2323, 3p 0844 439 3232, 5p 0844 566 1414, 6p 0871 754 3434, 10p 0871 999 3838. |
| Cheapest Chat residential (Simply-Fone) | 0870 041 2214 | Effective April 2009, source spreadsheet, still valid February 2010+R[71]C. Prepaid service, with payment made by calling a £1 fixed fee premium number for a £1 top-up. Calls are made via an 020 number called from the same line as the top-up, 4p setup fee per call, 60 second billing. |
| Cherry Call (Planet Numbers Ltd) (residential) | 0845 077 7777 | Effective August 2008, source web site. Two stage dialling, 1p 0844 605 0777, 1.50p 0844 303 0777, 2p 0844 799 0777, 3p 0844 430 0777, 4p 0844 909 0777, 5p 0844 555 0777, 8p 0871 881 0777 |
| Clever Rates (Callax Telecom) residential | 020 7877 0432 | Effective June 2009, source web site, still valid January 2010. Two stage dialling, using numbers depending on country 1p 0844 721 2525, 2p 0844 747 2525, 3p 0844 896 2525, 4p 0844 399 2525, 5p 0844 452 2525, 6p 0871 759 2525, 10p 0871 280 2525. |
| Coms.Com residential | 020 7148 3000 | Effective July 2010, source web site and spreadsheet. Offers personal SIP VoIP services, geographic incoming numbers, 1p minimum call charge. Prepaid calls, minimum £10 credit. Pay as You Go has no monthly cost. |
| Coms.Net business (Coms.Com) | 020 7148 3000 | Effective September 2008, source web site and spreadsheet, still valid July 2010. Offers business SIP VoIP services, geographic incoming numbers, PBX system features, voice mail and virtual switchboard auto attendant. Minimum call charge 1p, no connection charge. Single line with UK unlimited inland calls £16.63/month, also with unlimited international calls to major countries £29.35/month. Also offer multiline packages with bundled UK and international call minutes. |
| Continental Telecoms business | 0800 849 8010 | Effective February 2010, source web site. Offer business CPS and wholesale line rental at £9.99/month with 24 month agreement and three months notice, 5p call set-up charge, 9p for mobiles. International call plan 99p/month for cheaper. Two business call plans: Pay as You Go is free, Unlimited UK Calls is £7.99/month for unlimited inland calls. |
| CountryCall residential | 0800 019 9394 | Effective August 2008, source web site. Dial through using national and premium numbers, 1p 0844 605 0222, 1.50p 0844 303 0222, 2p 0844 799 0222, 2.50p 0844 323 0222, 3p 0844 430 0222, 4p 0844 909 0222, 5p 0844 555 0222, 10p 0871 990 0222. |
| Crazy Cheap Calls | http://www.crazycheapcalls.com/ | Effective January 2009, source spreadsheet. Dial through using national and premium numbers, 1p 0844 605 0261, 1.50p 0844 303 0261, 2p 0844 799 0261, 2.50p 0844 323 0261, 3p 0844 430 0261, 4p 0844 909 0261, 5p 0844 555 0261, 10p 0871 990 0261. |
| CytaUK Cyta.Talk 1, 2 and 3 | 0800 036 0078 | Effective January 2006, source web site, same January 2010. Offers CPS. Cyta.Talk1 is free with off-peak inland calls 5.50p/call max one hour and Cyprus off-peak 10p/call, 3p/min peak, Cyta.Talk 2 costs £6/month with free off-peak inland and Cyprus calls. Cyta.Talk 3 costs £15/month with free inland and Cyprus calls. Cyprus mobile is 20p/min, but More Mobile for £1.99/month reduces that to 10p/min. Payment by direct debit or credit card only. |
| Daisy Communications Business | 0845 450 6669 | Effective February 2010, source web site. Offers wholesale line rental and CPS calls, monthly direct debit only. Business analogue line £12.72/month, ISDN2 £31.02/month, ISDN30 channel £15.21/month. Business Essential has three year contract but is free with inland calls capped at 5p for an hour, mobile and international at 20p. Business Essential Bundle for £19.99/month includes line rental and 1,000 inland minutes per month. |
| Demon Voice business | 0800 027 5004 | Effective 3rd January 2006, still valid February 2010. Uses CPS, per second billing, no minimum call cost or charge, minimum £75/month spend, monthly bill, optional advanced online reporting. |
| Dial Around (Finarea SA) residential | www.dialaround.co.uk | Effective August 2008, source web site. Two stage dialling using numbers depending on country, 0.50p 0844 200 5050, 1p 0844 861 2929, 2p 0844 462 3434, 3p 0844 439 9393, 4p 0844 428 2929, 5p 0844 566 4566, 8p 0871 551 6060, 10p 0871 999 9292. |
| DialWise (Finarea SA) residential | http://www.dialwise.co.uk/ | Effective August 2008, source web site. Two stage dialling using numbers depending on country, 0.50p 0844 200 1515, 1p 0844 861 2828, 2p 0844 462 3030, 3p 0844 439 9292, 4p 0844 428 4646, 5p 0844 566 6868, 8p 0871 551 5050, 10p 0871 999 9191. |
| Direct Save Telecom One Bill Options residential | 0800 027 3930 | Effective 1st April 2010, source web site. CPS, 8.34p call set-up. per minute charging, monthly direct debit only. 28 day agreement. Peak calls 8am to 6pm. Line rental £10.86/month. Free calls maximum 60 mins then 4p/min. Option 1 has free weekend calls. Option 2 costs £2.50/month with free off-peak calls. Option 3 costs £4.55/month for free inland calls. There are also three different broadband packages, each with three variations adding Options 1 to 3 call plans. 0845 and 0870 are free when 01/02/03 are free. International Option Plan for £1.50/month offers reduced international call cost. |
| Direct Save Telecom business | 0800 027 3930 | Effective April 2009, source web site, still valid March 2010. 3p connection cost. Business Basic line rental two year contract analogue £13.38/month, ISDN2e £30.27/month, ISDN30 £14.97/month/channel, Business Talk costs £7.50/month extra free UK daytime calls max 60 minutes. Business Talk Plus costs £14.95/month and adds free call waiting and diversion and an 0800/0844/071 incoming number. |
| Discount Dial (Finarea SA) residential | http://www.discountdial.co.uk/ | Effective August 2008, source web site. Two stage dialling using numbers depending on country, 0.50p 0844 200 9595, 1p 0844 861 3030, 2p 0844 462 3535, 2.50p 0844 320 2929, 4p 0844 428 9090, 5p 0844 566 3566, 8p 0871 551 6565, 10p 0871 999 9393. |
| DrayTEL Silver Tariff VoIP | http://www.draytel.org/ | Effective September 2008, source spreadsheet and web site, still valid July 2009. Pre-paid VoIP SIP service, £20 or £50 credit card top-up. Free incoming geographic number, 0845 number £11.74 one-off, 0870 £3.51 one-off. Top-ups valid for a year. Also provide 020 access. |
| Easy-Dial Business | 0870 760 5125 | Effective May 2008, source web site. Payment by direct debit, no monthly fee, calls charged per second, minimum cost 4.2p, either CPS or indirect. |
| Easy-Dial Easy-VoIP Business | 0870 120 2033 | Effective May 2008, source web site. Voice over Internet service, prepaid account minimum of £25. Line rental of £25 per incoming London telephone number. Free voice mail. |
| Easy-Dial Call Through | 0870 120 2033 | Effective May 2008, source web site. Uses premium numbers, 0844 975 0202 (2p), 0844 598 0303 (3p), 0844 700 0404 (4p), 0844 551 0505 (5p), 0871 204 1010 (10p/min), 0911 5165 1516 (15p/min), 0911 521 1521 (25p/min). |
| Easy-Dial Calling Accounts | 0870 120 2033 | Effective May 2009, source web site, still valid July 2009. Pre-paid £25, online top-up £10. Call costs shown are for 020 access, 0800 access about 2p extra per minute, 15p/min payphone surcharge, registered numbers to avoid PIN. |
| Eclipse Netwoking TalkMore residential | 0845 122 4111 | Effective 1st December 2008, source web site, still valid December 2009. Service only available to Eclipse broadband customers, minimum call charge 6p. TalkMore costs £5.99/month and gives free inland calls. |
| eZe-Talk Talk residential | 0845 017 9878 | Effective July 2010, source web site. Offer CPS and line rental paid quarterly in advance by direct debit or cheque (£3.50/month extra). Call set-up 6p/call, mobile 10p/call. Line rental £10.54/month, Talk Home is free with line rental for free off-peak inland calls maximum 60 minutes, Talk Anytime costs £4.95/month for free inland calls. 8 meg broadband with 5 gig cap £9.45/month extra. 18 month contract auto renewed for 12 months. |
| First National Telecom Prepay (Wavecrest) | 0800 097 6520 | Effective January 2005, source web site, still valid February 2006. Prepaid cards £5, £10, £20 (tariff shown in table) with differing tariffs, per minute billing, high prices to international mobiles, 15p payphone surcharge. Offer other prepay cards. |
| First Number (Wavecrest) | 0870 801 7800 | Effective April 2010, source web site. Two stage dialling, using numbers depending on country, 1p 0844 869 9700, 2p 0844 972 9700, 3p 0844 593 9700, 4p 0844 906 9700, 50 0844 578 9700, 10p 0871 780 9700, 15p 0905 771 9700. |
| First:Telecom Plans Pay Monthly residential and business | 0845 215 1640 | Effective March 2010 source web site. Monthly account, offer CPS, per minute charging, call setup 8.2p. Free calls to other First:Telecom users. Line rental £10.50/month. £1/month for paper bill. £1/month non direct debit. Five different plans: First:weekend&weekend requires line rental only and gives free off-peak inland calls. First:anytime costs £4.45/month with 12 month contract) for free inland calls. Price Match is free. Talkeasy requires line rental at £10.50/month with no connection or minimum call charge. Cable Saver is free for Virgin Media users. International costs are the same for all plans |
| First:Telecom Top Up and Talk | 0845 215 1639 | Effective March 2010, source web site. Pre pay with top up from credit or debit card, minimum payment £20, then £5 top-up, per minute charging with no minimum, higher cost to international mobiles. Previously called Breathe. |
| Focus 4U (business) | 01273 827410 | Effective October 2007, source spreadsheet and email. Offer business CPS and least cost routing, no minimum contract period, wholesale line rental £10 per month analogue and per channel ISDN-2 and £12 ISDN-30. |
| FreeCall Prepaid (VoIP) (Betamax GmbH) | +49 221 3549565 | Effective April 2010, source web site. VoIP service using SIP, requires broadband. Prepaid, calls charged for 60 seconds, free calls to UK landlines and 32 countries, max 300 minutes/week for 90 days after buying credit, then 1p/min to most countries. Incoming number free. |
| FreedomCall CPS (residential postpaid) | 0800 279 6050 | Effective March 2009, source spreadsheet, still valid February 2010. Offers CPS, monthly payment, 12 month contract, auto renewed after 12 months, no minimum call cost or connection cost. Offpeak package costs £2.60/month for free off-peak inland calls max 60 mins. Anytime UK package costs £5.90/month for free inland calls. Anytime Overseas £9.99/month adds free calls to 10 countries. |
| Fused Webcalls business VoIP | 0845 456 1171 | Effective August 2008, source web site. Offers business VoIP, SIP outbound trunks, IP PBXs, mobile VoIP, recording. Per second billing, no minimum call charge, no monthly fees. |
| Gold Telecom business | 020 8614 4860 | Effective October 2008, source spreadsheets. Offers CPS and business wholesale line rental at £11/month analogue, £24/month ISDN-2e, £13.33/month/channel ISDN-30. No call set-up, 1p minimum call charge. |
| Gotalk Prepay Account and Direct (Wavecrest) | 0800 097 7777 | Effective September 2006, source spreadsheets and web, still valid April 2010. Pre-payment minimum £20, automatic top up, 30 second billing, higher prices to international mobiles. Uses 0800 number, about 1p cheaper to 020 number. Gotalk Direct is CPS with free weekend calls. |
| Gotalk Prepay UK Plus (Wavecrest) | 0800 097 7777 | Effective September 2006, source web site, still valid January 2009. Pre-payment, UK Plus £9.99/month for free inland calls, uses 0800 number, 020 about 1p cheaper. |
| Gradwell VoIP business | 0845 003 0044 | Effective 1st May 2010, source spreadsheet and web. Minimum call cost 1.5p, higher cost to international mobiles. Single VoIP user with incoming geographic number £4/month or £12/month including unlimited UK inland calls. VoIP Multi User VoIP telephone lines for £8/month per telephone number (two lines), control panel to allocate PBX extension numbers, forwarding and voice mail. UK Unlimited add unlimited UK inland calls for £16/month. Unlimited International adds unlimited calls to 34 countries for £33/month. Enterprise VoIP PBX SIP or IAX inbound trunks £4/month, outbound trunks free. |
| HIGHnet - Highland Network business | 0808 168 0088 | Effective September 2008, source PDF, same March 2009. Offer BT wholesale analogue and ISDN line rental and calls on one bill, Analogue line rental £13.72/month, ISDN2 £31/month, ISDN30 £15.19/channel/month. CPS, direct debit, per second billing, minimum call cost inland 1p, mobile and international 3p. HNC10 tariff is minimum 24 months contract. |
| Hive Telecom Home Call |
01256 857000 |
Effective June 2010, source web site. Direct direct debit payment only, call setup 8.5p, £1.25/month for paper bill, peak 8am to 6pm weekdays, inclusive free calls subject to spend of £1.50/month. Line rental £10.99/month, 12 month contract. Home Call Evening and Weekend free offers free off-peak inland UK calls up to 60 mins (then 3.95p/min). 0845 calls are never free. Home Call Anytime costs £3.99/month and adds free inland calls. International Caller bolt on costs £1.99/month extra and reduces international call cost by 25%. International Evening and Weekend bolt on costs £1.75/month extra and gives free off-peak calls for 38 countries up to 750 minutes/month. International Anytime bolt on costs £2.95/month extra and gives free calls for 38 countries up to 1,500 minutes/month. Up to 20 meg broaband with 40 gig monthly allowance extra, with line rental and Weekend and Evening £27.98/month, with Anytime £31.97/month. Previously Euphony Communications. |
| Hive Telecom Biz Call business | 01256 857000 | Effective June 2010. source web site. £5 per month per CLI. Inland calls free for first 5 mins, max 16.6 hours/month. 4.95p setup cost, higher prices to international mobiles. No contract, 30 days notice. Previously Euphony Communications. |
| ICUK Home User and Business User | 0845 009 9175 | Effective July 2010, source web site and spreadsheet. Offers CPS, no minimum call cost, direct debit payment, no minimum contract or monthly fees. Extra for international mobile. Previously Red Telecom. Residential line rental £11.58/month (inc VAT), business £11/month (ex VAT), one month contract for line takeover (£7), three months for new installation (£100). |
| IDNet Home Phone residential | 0800 701 2000 | Effective February 2010, source web site. Offer wholesale line rental at £10.99/month, CPS and broadband, per second billing, some tariffs have no set-up charge, some 5p per call. One month contract. Line Only is free, Unlimited Evening Weekend costs £3/month for free off-peak calls, Unlimited Landline costs £6/month for free inland calls, Anytime Lite costs £3/month for five hours free inland calls and free calls to 25 countries, Anytime for £6/month offers 10 hours, Anytime Max for £9/month offers 20 hours. IDNet is a trading name of Infinity Developments Ltd. |
| IDNet Business | 0800 701 2000 | Effective February 2010, source web site. Offer wholesale line rental at £12/month, CPS and broadband, per second billing, minimum call charge 5p. One month contract. Business is the basic package for just line rental, Business Premier 1, 2 and 3 offer cheaper call costs for minimum monthly usage of 30, 45 and 60 hours respectively. Anytime 10, 20 and 30 include 10, 20 and 30 hours of inland calls and calls to 10 major countries for £20, £35 and £50/month including line rental. IDNet is a trading name of Infinity Developments Ltd. |
| Jajah Web Postpaid residential | http://www.jajah.com/ | Effective July 2010, source web site. Web browser based service that allows calls to be set-up between two telephones (landline or mobile) from a web page, causing both telephones to ring and be connected. Free 5 minute call to new numbers. Free calls between registered Jajah users in most major countries. Post paid through the web, before more calls can be made. Note calls are not made using the PC, but with normal phones. Browser add-ons to simplify usage. Also Jajah Direct service which allocates a unique local telephone number to each international destination you wish to call, available to O2 mobile customers as O2 Global Friends. |
| Jersey Telecom Core Line residential | 0800 735 2500 | Effective 29th June 2009. Service on the Channel Island of Jersey only, minimum call charge 7p. Prices are for Core Line with rental £12.40/month. Talk 100 costs £4/month extra for 100 free local calls and 20% off top 10 numbers. Talk 250 costs £8/month extra for 250 free local calls and 25% discount, TalkUnlimited costs £12/month extra for unlimited local calls and 30% discount. International 15 costs £1.50/month extra for 5p/min calls to 15 major countries. Home Style costs £16.28/month with £4 of calls free, 10% off national calls and 12% off international. Free Talk costs £24.53/month with free Jersey calls and 10/12% discount. Prime Line is for senior citizens and costs £1.76/month with unlimited Jersey calls for 5p each. No VAT in Jersey but a new sales tax. |
| Joy Telecom | info@joytelecom.co.uk | Effective June 2008, source web site. Two stage dialling, 3p 0844 430 1111, 4p 0844 909 1111, 10p 0871 990 1111, 15p 0911 552 1111, 20p 0911 225 1111, 25p 0911 148 1111. |
| Just Phone Account (Phonecard Services) residential Pre Pay | 0870 120 2022 | Effective June 2008, source web site. Minimum 5p per call, per second billing. Requires prepayment from £25. 0800 service or 020 service also requires that cost to fixed operator, 15p payphone surcharge. |
| Just Phone Call Through (Phonecard Services) residential | 0870 120 2022 | Effective June 2008, source web site. Just dial 0844 975 4975 (2p), 0844 598 4598 (3p) 0844 700 4700 (4p), 0844 551 4551 (5p), 0871 204 1204 (10p), 091 1516 1515 (15p), 091 1221 2020 (20p). |
| Kent Telephones business | 01843 232777 | Effective June 2008, source spreadsheets. Minimum call cost 1p. Analogue line rental for £12.44 per month, ISDN2e £22.91/month, ISDN30 £14.68/channel/month. |
| Kingston Communications Basic | 01482 602555 | Effective 1st Apri+R[13]Cl 2010, source Price List. Kingston Upon Hull is the only area in the UK that does not have BT. It was also historically the only place with untimed local telephone calls 24/7 for a fixed cost of 6.60p and a higher rental. |
| Kingston Business International | Calculated from Kingston Basic with Business International gives 15 or 10% to 5, 10 or 15 destinations, for £24, £42 or £60 per year. There is also Option 20 International, giving 30 or 35% discount from 5, 10 or 15 numbers. | |
| Kingston KC Talk 1, 2 3, 4 residential | KC Talk 1 costs £10.99/month (including line rental) and gives untimed local calls, KC Talk 2 costs £13/month and adds untimed weekend calls and 5p evening national calls, KC Talk 3 costs £17.50/month and adds untimed evening calls. KC Talk 4 costs £20/month and gives peak and off-peak untimed calls. KC 2-4 also include some free minutes for weekend mobile minutes. Daytime rate 7am to 7pm seven days for inland and mobile calls. 03, 0845 and 0870 calls charged same as 01/02/03. Paper free billing gives a 50p/month discount, payment other than direct debit costs 50p/month. MobilePlus costs £2/month and gives 25% reduction to evening mobile calls. | |
| Kingston KC Talk Favourites | Calculated from Kingston KC Talk with Kingston Favourites to give 10% off 10 national numbers, including one mobile, one 0845, one international. Three numbers are Kingston Saver and get 20% discount. | |
| Kingston KC Talk Home 15 | Calculated from Kingston KC Talk with Home 15 to give 15% discount for national and international calls for £14.10 per year. Favourite Countries gives 10 or 15% extra discount, for five destinations for £14.10 per year. | |
| Kingston Talkmore | 0800 915 5999 | CPS service available for BT lines. Talkmore 1 is free with free weekend calls and off-peak calls 5p for first 75 minutes, Talkmore 2 costs £4.99/month free off-peak calls (max 75 mins), TalkMore 3 costs £12.99/month for free peak and off-peak calls. Daytime rate 8am to 6pm weekdays. |
| Kingston Business National | Standard direct connect business tariff, minimum call charge 1p, analogue line rental £16.50/month. | |
| Liquid Telecom business and residential | 0808 178 4212 | Effective February 2009, source web site, still valid June 2009. Offer prepaid and postpaid (by credit card) accounts with same call cost. AccessAnywhere account uses short code or 020 number, International Select and AllCallsSelect are CPS. Residential calls charged per minute, business calls per second. Call Control account used PIN to identify users on same account. Prices are for calls made via 020 number, 1p extra for 0800, £1 admin charge for spending less than £2/month. |
| Localphone prepaid residential and VoIP | 0114 319 1919 | Effective February 2009, source web site. Provide prepaid accounts with a different 01/02 UK number for each international number to be called, with the UK call diverted to that number. You pay for the UK call (which may be free on plans) then extra for the international leg. Also offer VoIP SIP for the same call costs, with a free 01/02 incoming number. Calls rounded up to the next minute. |
| Lycatel LycaTalk Prepaid residential | 0800 652 7566 | Effective 1st February 2009, source spreadsheet and web page. Pre-paid account, £10 top-up by credit or debit card, auto top available, 60 second charging unit Prices shown are for 020 access, indirect or 0800 access is 1p/min extra. |
| Mootel residential | http://www.mootel.co.uk/ | Effective March 2010, source spreadsheet. Two stage dialling call through, using numbers depending on country, 1p 0844 862 9910, 2p 0844 831 9910, 3p 0844 988 9919, 4p 0844 901 9910, 5p 0844 545 9910, 6p 0871 518 9910, 7p 0871 412 9910, 10p 0871 919 9910. |
| My Mondo (Vanishing Point Ltd) residential | 020 7722 6878 | Effective February 2010, source web site. Two stage dialling using numbers depending on country, 1p 0844 862 5702, 2p 0844 831 5702, 3p 0844 988 5702, 4p 0844 901 5702, 5p 0844 545 5702, 6p 0871 518 5702, 8p 0871 553 5702, 10p, 0871 919 5702, 15p 0900 533 5702. |
| NetCalls4Less (Talk Online Ltd) residential | http://www.netcalls4less.com/ | Effective August 2008, source spreadsheet, still valid February 2009. PC only VoIP using downloaded software, prepaid account minimum $10. |
| O2 Home Phone residential | 0800 230 0202 | Effective 16th June 2010, source price list and web site. Offers CPS and line rental to O2 home broadband users, direct debit, day time 6am to 6pm, call set-up 9p for most calls, 9.5p for non-geographic, per minute charging. Evening & Weekend package costs £9.50 including line rental with free off-peak inland calls, Anytime package costs £12.50 including line rental including free inland and 0845/0870 (max 600 mins) calls and free calls to 22 countries (max 600 mins), all up a maximum of 60 minutes. Broadband is required, Standard for £7.50/month (£12.50 not O2 mobile) offers up to 8 megs, Premium for £10/month (£15 not O2 mobile) up to 20 megs and 1.3 meg upload, and Pro for £17.50/month (£22.50 not O2 mobile) up to 20 megs, 2.5 meg upload and static IP address, all unlimited usage but only available in LLU O2 broadband area. Outside LLU area, Access costs £17.50/month (£22.50 not O2 mobile) for up to 8 megs with unlimited usage. |
| OneBill Business | 0845 450 0627 | Effective March 2009, source web site, still valid February 2010. Offer wholesale line rental and CPS, direct debit only. Business analogue line rental £9.99/month, ISDN2 £25.72/month, ISDN30 channel £15.50/month. Call set-up inland 2p, mobile 7p, international 3p, inland calls capped 10p for 60 minutes, mobile 30p, international 20p. CallPlan is free, Call Plan 500 is £4.99/month with 500 free inland minutes, Call Plan Unlimited £7.49/month with unlimited inland calls, Business Plan Option 1 £2.65/month mobile capped 25p, Option 2 no mobile cap. Contracts auto renew for 12 months, but the original contract length is not clear. |
| Opal Business Call Essential, Business Capped Plan and Business Office Caller | 0800 083 3999 | Effective May 2010, source web site. Offer CPS, £13/month line rental with two year rolling contract. Business Call Essential has 2p set-up for inland and international, 5p for mobile, day time 8am to 6pm. Business Capped Plan inland calls capped at 9p for 60 mins, mobile at 22.5p for 60 mins. Business Office Caller offers various builders, Off-Peak Builder for £6/month gives free inland off-peak calls maximum 60 minutes, Peak Builder £6/month for free peak only calls (£12 for anytime free), Broadband £10/month for 24 megs with fixed IP address. Previously marketed as Carphone Warehouse TalkTalk Business. |
| Orange Home Phone residential (aka Wanadoo) | 0800 072 5563 | Effective 1st January 2010, source web site, still valid May 2010. Broadband packages with CPS, 7.15p connection charge, per minute charging, 18 month contract, free inland off-peak calls, line rental £10.50/month. All broadband 20 meg download speed and unlimited bandwidth. Home Starter £10/month (plus line rental), Home Max £20/month including line rental. Home Ultra for £24 Including line rental adds VoIP second line with untimed calls to 30 countries (max two hours) and free inland calls on first line. |
| The Phone Co-Op Business | 0845 458 9070 | Effective 1st August 2009, source web site, still valid February 2010. Minimum call cost 4.7p. Customer can become members of the co-operative, offer affinity schemes. Offers CPS. Business Platinum Tariff is for spending less than £83 per month, lower tariffs for higher spends. Business line rental £12.50 per month. IP Tariff costs £7.45 per line per month. |
| The Phone Co-Op Global Connect and Packages residential | 0845 458 9000 | Effective 1st May 2010, source web site. Residential line rental £11.45 per month with direct debit, extra £1/month non-direct debit. Offers CPS and cost code billing (but not with CPS), with 2, 3 or 4 digits, day time 8am to 6pm. Packages have call set-up 8.9p and per minute billing, Evening & Weekend gives free off-peak calls to 01/02/03/0845/0870 (max 60 mins) for £3.95/month, Anytime gives free calls for £6.95/month. International Add-on for £3/month extra adds free calls to 26 countries Mobile Add-on for £3/month reduces UK mobile call cost to 8p/min. No Connection Charge Add-on for £2.50/month gives per second billing with no connection charge. Caller Plus is the base tariff with minimum call cost 1.175p and per second billing, There are also similar packages including line rental, BT or LLU broadband, 18 month contract, Global Connect Evening & Weekend LLU 40 gigs £22.95/month including line rental, BT 10 gigs £27.45, Anytime LLU £25.95, BT £30.45. |
| PhoneBird (Callax Ltd) residential | info@phonebird.co.uk | Effective June 2009, source web site, still valid January 2010. Two stage dialling using premium numbers, 2p 0844 747 2473, 3p 0844 896 2473, 4p 0844 399 2473, 5p 0844 452 2473, 7p 0871 779 2473, 10p 0871 280 2473. |
| Phone Cheap (Finarea SA) residential | http://www.phonecheap.co.uk/ | Effective July 2010, source web site. Two stage dialling using numbers depending on country, 0.50p 0844 200 2525, 1p 0844 861 3838, 1.5p 0844 300 4242, 2p 0844 462 3939, 2.5p 0844 320 3333, 4p 0844 428 0004, 5p 0844 566 7566, 6p 0871 754 4242, 10p 0871 999 9494. |
| Phonestar (business) | 0845 366 6444 | Effective October 2008, source web site, still valid July 2009. Offers CPS, monthly account. Also offer virtual office, virtual receptionist, call queuing, voicemail and fax to email. |
| Pipex HomeCall, EveryTime, Hometime and Anytime plans (a Tiscali company, now TalkTalk) | 0871 663 3300 | Effective 1st July 2009, source spreadsheets and web site, still valid May 2010. Higher prices to international mobiles. CPS, billed monthly. Line rental £10.99/month. 8.17p connection fee, 60 second billing. Peak hours 6am to 6pm. Direct debit only. Anytime costs £7/month (£5 with line rental) with free peak and off-peak calls (max 90 mins), Hometime costs £2/month (free with line rental) with free off-peak calls. Everytime has free weekend calls. Mobile Option 99p/month, free with Anytime. International Options costs extra 99p/month, for lower cost calls. Free calls to other HomeCall users. Hometime and Anytime are available bundled with Pipex Mini, Midi and Max broadband packages. |
| PlusNet Broadband Voice residential Prepaid VoIP | 0845 140 0200 | Effective February 2010, source web site. Offers SIP VoIP over broadband, free incoming geographic number, free calls to other PlusNet users. Available only to Plusnet broadband customers, prepaid with call top-up of £5, £10, £15, or £20, per minute billing, 1p minimum call charge. Service provided by Gradwell. Three packages, PAYG is free, Evenings & Weekends costs £2.99/month for free inland off-peak calls, Anytime costs £4.99/month for free inland calls. |
| PlusNet Home Phone residential | 0845 140 0200 | Effective 1st January 2010, source spreadsheet and web site. Uses CPS and BT Wholesale rental, call set-up fee 9.3p, peak rate 6am to 6pm seven days for inland and mobile calls. Higher cost for international mobiles. Direct debit only, online billing. Line rental £11.25 including voice mail. Home Phone Talk Evening & Weekend free with free off-peak inland calls and five hours free off-peak calls (max 30 mins) to the top 20 international destinations Home Phone Talk Anytime £5.11/month extra, free inland calls and five hours international. 0845/0870 calls are free if national is free. |
| Post Office UK and International Phonecard | 0845 722 3344 | Effective January 2009, source web site, still valid June 2009. Per minute charging, cards are available for £5, £10 or £20, 0800 or 020 (1p/min cheaper) access number. 20p extra from payphones. £5/10 cards expire after 60 days, £20 after 90 days. Phonecards are issued by Nomi-call. |
| Post Office HomePhone | 0800 092 0500 | Effective 1st June 2010, source web site. 8.23p connection fee, per minute charging, 10% saving on 10 'Loved Ones' numbers, CPS, line rental £12/month by cash or direct debit. Peak 6am to 6pm. Free inland off-peak and 0845/0870 calls, free calls to other HomePhone users. Free weekend (from 6pm Friday to Monday 6am) calls to UK mobiles and top 40 countries (max one hour, then 5p/min). Broadband Standard costs £8.95/month extra for 8 meg speed with 5 gig download per month, Broadband Extra costs £13.50/month for unlimited downloads. |
| Primus Business | 0800 036 3698 | Effective 1st June 2008, still valid April 2010. Offers CPS and line rental, monthly account, charging per minute. Business Talk Package costs £9.60/month for line rental with inland calls capped at 9p/hour with 1p minimum call charge, 5p for mobile. Business Capped Package costs £9.49/month for line rental with inland calls capped at 8.8p/hour and UK mobile at 22p/hour, 1p set-up costs, 6p for mobiles. Anytime Talk Package costs £22.99 including line rental for free inland calls up to 60 minutes, 1p minimum call charge, 9p for mobile. |
| Primus Home Phone and Eco residential | 0800 036 3839 | Effective 15th December 2009, still valid March 2010. Offers CPS and line rental, monthly account, call setup 4p (7p for UK mobile), peak hours 8am to 6pm weekdays. Primus Home Phone Saver costs £9.99/month including line rental and free off-peak calls. Primus Home Phone Max costs £15.98/month and adds free inland calls. Primus Eco Saver costs £9.69/month including line rental and free off-peak calls. Primus Eco Saver Max costs £15.68/month and adds free inland calls. Extra £1.77/month for paper bill, extra £1.77/month for payment other than by direct debit. 18 month contract, 30 days notice. 03 calls charged same as 01/02. |
| Qdial residential | 020 7101 2288 | Effective January 2009, source web site. Two stage dialling using premium numbers, 1p 0844 867 0450, 2p 0844 839 0450, 4p 0844 903 0450, 5p 0844 419 9999, 6p 0871 512 1100, 7p 0871 410 1100, 9p 0871 332 1100, 10p 0871 205 0450. |
| Qudo Hosted VoIP business - DRD Communications Ltd | 0800 195 7978 | Effective May 2007, source web site, still valid August 2008. Provide hosted VoIP with PBX features, DDI hunt groups, call pick-up, caller ID, call queuing, diversion, etc, from £7.78/month. |
| QX Telecom QX Calls | 0870 119 0222 | Effective August 2008, source web site, still valid July 2009. Billing in 15 sec increments, cost shown is for 01 number at local call rate, add 1.40p/min for 0800 access, 10p/min for payphone. Prepaid £10, top up £25. |
| QX Telecom 0870/0871 Dial | 0870 119 0222 | Effective August 2008, source web site. Just dial 0844 208 0208 (2p), 0844 285 0285 (3p), 0844 215 0215 (4p), 0844 574 0092 (5p), 0870 437 0200 (1.50p off-peak). |
| RateBuster | info@ratebuster.co.uk | Effective August 2008, source web site. Just dial 0844 720 0000 (1p), 0844 976 0000 (2p), 0844 594 0000 (3p), 0844 735 0000 (4p), 0844 495 0000 (5p), 0871 299 0000 (6p), 0871 356 0000 (9p), 0871 992 0000 (10p), 0911 677 0000 (13p). |
| Resource Utilities business | 0870 877 0000 | Effective December 2009, source spreadsheets and web. Offer CPS, higher prices to overseas mobiles, lower prices to some international cities. On-line bill, direct debit only, per second billing, 1p call set-up, optional charge card with PIN. Discounts for business volume spending, different tariffs for monthly spend to £250, £1.000, £5,000 and more than £5.000. Line rental £142.80/year. |
| Resource Utilities residential | 0870 877 0000 | Effective May 2007, source spreadsheets and web, still valid February 2010. Offer CPS, higher prices to overseas mobiles, lower prices to some international cities. On-line bill, direct debit only, per second billing, optional charge card with PIN. Line rental £9.99/month, 4p minimum call charge. Basic package is free with 5p/call (max one hour) off-peak and weekend calls, UK Unlimited Option is £7.95/month for free inland calls (max one hour). |
| Saga Telephone Service Post Paid | 0800 559 3230 | Effective 1st January 2010, source web site. Monthly billing, uses CPS, may be charged to Saga credit card, higher prices to international mobiles. 2p call connection charge. Direct debit only. Standard tariff free, Hourtime tariff free with capped 4p off-peak calls up to one hour, Anytime tariff £7.95/month free inland calls to one hour |
| Scottish & Southern Energy Talk residential | 0800 107 3203 | Effective 1st April 2010, source web site. The same Talk packages are sold by Southern Electric, Scottish Hydo Electric, SWALEC and Atlantic Electric and Gas names. 9.3p call connection charge. Quarterly paper bill, paid by direct debit or extra £1.17/month. Peak 8am to 6pm seven days. Talk a Little costs £11.75/month for line rental only with off-peak inland calls 2.8p per call for first 70 minutes, Talk Weekend costs £11.75/month for unlimited (max 70 minutes) weekend inland calls and line rental, Talk Evening/Weekend costs £14.44/month for unlimited (max 70 minutes) off-peak inland calls and line rental, Talk Anytime costs £17.24/month for unlimited inland calls and cheaper mobile and line rental. 0870 and 0845 calls are free at weekends and when the package offers free inland calls. |
| Simply-Fone Simply Dial residential | 0844 545 9876 | Effective 19 February 2010, source spreadsheet. Just dial 0844 862 4404 (1p), 0844 831 4404 (2p), 0844 988 4404 (3p), 044 901 4404 (4p), 0844 545 4404 (5p), 0871 412 4404 (7p), 0871 553 4404 (8p), 0871 305 4404 (9p), 0871 919 4404 (10p), 0911 553 4404 (15p), higher costs for international mobiles. |
| Simply-Fone business | 0844 545 9876 | Effective February 2008, source spreadsheet. Offer wholesale lines and CPS, no connection or minimum charges, per second billing, monthly account. |
| Sipgate (Indigo Networks GmbH) Prepaid VoIP | http://www.sipgate.co.uk/ | Effective January 2009, source web site, still valid July 2009. Prepaid VoIP service that provides a free UK geographic telephone number. No minimum charge, per minute billing. Sipgate1000 costs £6.03/month for 1,000 mins/month inland calls. Note Sipgate prices include VAT at 19% since it's billed from Germany. |
| Skype Out Prepaid (PC only VoIP) | http://www.skype.com/ | Effective June 2010, source web site. VoIP service that requires a broadband connection and a PC, can not be used with a telephone. Prepaid, 3.3p connection charge, per minute charging, free calls to other Skype users. Incoming number £10 for three months or £35/year. Unlimited Country £4.58/month gives free inland UK calls or to one other country, Unlimited Europe £5,73/month gives free calls to 20 countries, Unlimited World £9.18 gives free calls to 40 countries. All with free incoming number. Note Skype prices include VAT at 15% since it's billed from Luxembourg. |
| Sky Talk residential | 0844 241 0499 | Effective 1st June 2010, source spreadsheet and web site. For Sky satellite customers. Connection charge 9.9p, uses CPS, per second billing, monthly direct debit. Free calls max one hour, then 5.9p/min. Online or paper billing. Optional line rental £11/month. Peak hours 7am to 7pm, seven days/week. 03 and some 05 calls are free similarly to 01/02. Sky Talk Freetime has no monthly cost and offers free off-peak inland calls. Sky Talk Unlimited costs £5/month for free inlands calls and free calls to 20 major countries. Super Unlimited costs £15/month for free UK inland, mobile and 0845 calls with no time limit, and free calls to 20 countries. Base Broadband is free with Sky Talk with 2MB speed and 2GB monthly cap (£60 set-up), EveryDay Broadband is £5/month with 10MB speed and 10GB cap (£30 set-up), Unlimited Broadband is £10/month with 20MB speed and no cap (no set-up). |
| Smallworld residential | 0800 070 6150 | Effective March 2010, source web site. Cable operator in southern Scotland and English Borders, local call area is all Scotland and most of Northern Ireland. Call connection charge 7p. Talk Weekends costs £10.95/month including line rental for free weekend inland calls, Talk Evening and Weekends costs £4/month extra for free off-peak inlands calls, Talk Anytime costs extra £7 for unlimited inland calls. Daytime is 8am to 6pm. |
| Solwise Telephony Business | 0845 006 0800 | Effective March 2009, source web site and spreadsheets. Charging per second with 1p minimum, uses CPS, 1% discount for paying by direct debit. Analogue line rental £12.65/month, ISDN2e £24.90/month, ISDN30 channel £12.65/month. |
| Solwise Telephony Sipswitch VoIP Business | 0845 006 0800 | Effective March 2009, source web site and spreadsheets. For use with a Sipswitch VoIP telephone system. Charging per second with 0.65p minimum for inland calls, 1p for other calls, no minimum or maximum spend. |
| Story Telecom Dial Now and e-topup residential | 0845 108 4450 | Effective June 2010, source web site. Dial Now is call through, just dial 0844 862 5190 (1p), 0844 831 5190 (2p), 0844 988 5190 (3p), 0844 901 5190 (4p), 0844 545 5190 (5p), 0871 412 5190 (6p), 0871 412 5190 (7p), 0871 553 5190 (8p), 0871 305 5190 (9p), 0871 919 5190 (10p). e-topup is a prepaid account accessed using a PIN via an 020 number (or 0800 1p/min extra), with £5 or £10 top-up by credit/debit card or Paypal, maximum £40/month. |
| SuperLine residential | 020 7148 3333 | Effective July 2010, source spreadsheet and web site. Per second charging with 3.07p minimum, post paid weekly. Unlimited UK costs £6.99/month for free inland calls. SuperCall costs £12.99 per month, and provides 12 hours of calls (2p/min) to the UK, USA, much of Europe, a total of 36 countries. Provide 020 access number for mobile access. Unlimited UK and SuperCall £16.99/month together. |
| SuperLine business | See Coms Com. | |
| Talkcheaper.net (p2p Communications Ltd) business | 0870 730 3737 | Effective June 2005, source spreadsheet and web site, still valid April 2009. Offer CPS for business, post paid by direct debit. Prices are for Bronze with a spend up to £50/month, Silver up to £1,000 reduces national to 2p/min, Gold over £1,000 to 1.9p/min. |
| TalkTalk | 0800 085 5900 | Effective 1st June 2010, source web site. Offer CPS, monthly billing by direct debit, 9.9p call connection charge, per minute billing. Most rates apply seven days a week, with weekend calls charged same as weekdays, daytime 7am to 7pm. Line rental £11.49/month. £3.58/month extra if not paid by direct debit, £1.45/month extra for paper bill. Calls to other TalkTalk customers are free (max length 3 hours). Inland calls longer than 60 minutes costs 5.8p/min. 16 numbers in calling circle for 10% extra discount, including up to six international (including mobile), up to 11 UK inland and mobile numbers, one 0845 (33% discount) and one prime number (20% discount). 0845/0870 calls cost the same as inland and are free at the same times as inland. 03 calls charged as local. |
| Talk UK | Talk UK Weekends (previously Talk 1) has free weekend calls, Talk UK Evenings and Weekends (Talk 2) costs £2.95/month for free off-peak calls (£3.39 if no line rental). Talk UK Anytime (Talk 3) costs £5.49/month for free peak and off peak calls (£7.49 if no line rental). International Extra for £4/month gives free international calls to 36 countries by dialling 18415. Mobile Extra costs 45p/month and reduces peak inland mobile call costs by 42% to 7p/min. Free local calls if paying line rental and opting in. | |
| Talk Global | Talk Global Evening and Weekend for £6.99/month and Talk Global Anytime for £10.99/month include free international calls to 36 countries and cheaper calls to 40 countries. No longer for sale. | |
| Talk Total | Talk Total Evening and Weekend for £9.99/month and Talk Total Anytime for £14.99/month include free calls to 55 countries and 100 mins free for UK mobile. No longer for sale. | |
| Talk Plus | Talk Plus Evening and Weekend for £7.99/month and Talk Plus Anytime for £12.49/month include 60 mins free for UK mobile. No longer for sale. | |
| TalkTalk Essentials and TalkTalk Pro with Broadband | TalkTalk Essentials includes up to 8 meg broadband using LLU and 40GB monthly usage and free modem for £18.48/month including line rental, free off-peak calls, free international calls to 36 countries,18 month contract, £29.99 set-up. TalkTalk Pro offers up to 24 meg broadband using LLU with unlimited usage and anytime free calls for £26.49 including line rental. 'Boosts' for £4/month each add free inland calls, 80GB usage, speed boost above 8 meg, internet security and calling features, for £2/month half price mobile calls. | |
| Telecom Plus Home Phone Postpay residential | 0871 222 7777 | Effective 1st April 2010, source web site. Payment by direct debit, £1.76 per month, Economy Service tariff offers lower quality but cheaper calls for £1/month. Line rental £10.75/month. Connection charge 8p, per minute billing. MoreTalk 2 costs £3.25/month for free off-peak calls, MoreTalk 3 costs £7.75/month for free inland calls. Inland off-peak calls 3.5p for first 75 minutes. BroadCall combines telephone and up to 8MB broadband internet for £19.99/month on LLU exchanges, £26.99/month otherwise, both with 40GB bandwidth, extra £5/month for unlimited bandwidth. Part of Utility Warehouse Discount Club, that also offers broadband, mobile, energy and freephone. User taking two services get free weekend inland calls, three services get free inland off-peak calls, four or more services get free inland calls. Peak hours 6am to 6pm. 10% surcharge for non-direct debit payment. |
| Telediscount (Finarea SA) | http://www.telediscount.co.uk | Effective August 2009, source web site, still valid June 2010. Two stage dialling, using numbers depending on country, 0844 861 7878 (1p), 0844 462 9595 (2p), 0844 439 9090 (3p), 0844 566 4343 (5p), 0911 501 2727 (15p). Prices shown are BT. |
| Telesave - Magrathea Telecommunications business and residential | 0800 066 4000 | Effective 29th February 2008, source spreadsheet and web, still valid December 2009. Billing per second, minimum 4p per call. Requires prepayment from £10 to £40. Offer PIN prepaid accounts requiring a four digit number before calls are made, this allows multiple accounts on the same telephone number. Accounts may be linked against the same pre-payment. |
| Telesave Instant - Callthrough.co.uk | 0845 004 2020 | Effective March 2008, source spreadsheet and web site. Uses premium numbers, 5p 0844 210 4444, 10p 0871 504 4444, 15p 0911 500 4444, 20p 0911 210 4444. 30p 0911 339 4444. |
| Telesavers (Finarea SA) residential | http://www.telesavers.co.uk/ | Effective 1st July 2010, source web site. Two stage dialling using numbers depending on country, 0.50p 0844 200 7575, 1p 0844 861 2525, 1.50p 0844 300 4848, 2p 0844 462 2828, 4p 0844 428 2121, 5p 0844 566 5151, 8p 0871 551 4343, 10p 0871 999 9090. |
| Telestunt (Finarea SA) | http://www.telestunt.co.uk | Effective July 2010, source web site. Two stage dialling, using numbers depending on country 0.5p 0844 200 4545, 1p 0844 861 8888, 2p 0844 462 8484, 4p 0844 428 8383, 5p 0844 566 5858, UK mobile 10p 0871 999 1414. Prices shown are BT. |
| TeleTop (Finarea SA) residential | http://www.teletop.co.uk/ | Effective August 2007, source web site. Prepaid service by calling a £1.50 fixed fee premium number for a £1.50 top-up. Calls are made via an 020 number called from the same line as the top-up, 5p connection fee per call, some countries 5p/call. |
| Tesco Talk 1 2 and 3 Post Pay residential | 0845 300 7080 | Effective January 2010, source web site. Quarterly direct debit, 6p call connection charge, CPS. Line rental £11/month with paper bill, £10.45 online billing and 18 month contract. Peak hours 6am to 6pm, seven days/week. Tesco Talk 1 no monthly charge free weekend inland calls, Tesco Talk 2 £2/month free inland off-peak calls up to 70 mins, Tesco Talk 3 £7/month free inland calls to 70 mins, |
| Tesco Broadband with Talk residential | 0800 056 6050 | Effective April 2010, source web site. Direct debit, 9.05p call connection charge, CPS. Line rental £12.25/month with paper bill, £11 online billing and 18 month contract. Peak hours 6am to 6pm weekdays. Includes up to 20 meg broadband with unlimited downloads. Tesco Broadband with Talk Evening and Weekend costs £19/month for free off-peak inland calls up to 60 minutes, Tesco Broadband with Talk Anytime costs £23/month for free inland calls. |
| Tiscali Talk residential (now part of TalkTalk) | 0800 954 2223, 0870 741 5000 | Effective 1st June 2010, source web site. Charged per minute, 9.9p call connection charge. Post paid by credit card. Higher prices to overseas mobiles. Peak 7am to 7pm weekdays. Line rental £10.99/month. Free Weekend Talk II has free weekend calls to UK inland and 10 countries, Anytime Talk II all calls to UK inland and 10 countries for £7.99/month, max 60 mins. Tiscali 2MB LLU Broadband including line rental and free weekend calls £14.99, with Anytime Calls £19.99. |
| Topup2Talk (Just Dial from Carphone Warehouse) | info@just-dial.com | Effective August 2008, source web site. Prepaid service, with payment made by calling a £1 fixed fee premium number for a £1.02 top-up. Call costs shown are for an 020/0845 number, 0800 is 2p/min extra. Call connection charge is same as per minute cost. May be used from mobiles with top up by £3 SMS. |
| TopUpDial Top Up and Direct Dial (Global Telecoms Ltd) | http://www.topupdial.co.uk/ | Effective February 2010, source web site. Top Up service is an account topped up by calling a £1.50/call premium number which gives a pin, then call an 020 number, dial the pin and the full number. Direct Dial service is two stage dialling call through, 1p 0843 042 0190, 2p 0843 018 0150, 3p 0843 018 0240, 4p 0843 028 0250, 5p 0844 385 0350, 7p 0872 184 0260. |
| TopUpNow (Finarea SA) residential | http://www.topupnow.co.uk/ | Effective June 2010, source web site. Prepaid service, with payment made by calling a £1.50 fixed fee premium number for a £1.50 top-up. Calls are made via an 0808 number called from the same line as the top-up, 5p connection fee per call. |
| Toucan (a Tiscali company) | Toucan customers have been transferred to Pipex UK systems, see Pipex Homecall. | |
| Unicom, business | 0161 907 3990 | Effective April 2005, source web site, still valid June 2009. Part of Universal Utilities Group. Offer BT Wholesale, standard business line rental £12.35/month. Minimum call charge 3.36p. |
| Universal Telecom - Timepiece Lda | info.uk@uvtc.net | Effective September 2006, source web site and spreadsheet, still valid January 2010. No connection or minimum charge, per second billing. Offers CPS and monthly payment. Unlimited Calls Off Peak costs £3.49/month with free off-peak local and national calls, Unlimited Calls 24/7 costs £8.99/month with free local and national calls. |
| Virgin Media (ntl:Telewest) Talk Plans residential (Ex NTL and Telewest) | 0845 454 1111 | Effective 1st July 2010, source brochure and web site. These prices are common for both Telewest and NTL customers. Daytime calls are 6am to 6pm, seven days/week, 11p set-up for most calls, £2.04 for satellite. Call duration rounded up to next minute. International mobiles about 25p/min extra. Untimed dial-up internet access for £15/month. £5.11/month for payment other than by direct debit. £1.28/month extra for paper billing. Itemised billing now free. Note that 0845 and 0870 calls are never free and always charged at 10p/min. If inland calls are free, so are calls to active Virgin Media mobile phones (note these can not be identfied by dialling code due to numbers being ported from other operators). |
| Virgin Media Talk Weekend (Size M) | Talk Weekend package line rental £11.99 per month. Free inland and Virgin Media mobile weekend calls, max 60 mins, weekday calls 8.5p/min. Per minute billing with call connection charge. | |
| Virgin Media Talk Evening and Weekend (Size L) | Discount package for £3.45 extra a month (total £15.44 with line rental) for unlimited weekend and evening inland and Virgin Media mobile calls, max 60 mins. Per minute billing with call connection charge. | |
| Virgin Media Talk Unlimited (Size XL) | Discount package for £7.95 extra a month (total £19.94 with line rental) for unlimited inland and Virgin Media mobile calls at all times, max 60 mins. Per minute billing with call connection charge. | |
| Virgin Media Talk International and Talk Mobile | Extra discount packages, lower international call costs for £1.50/month, lower mobile calls for £1.50 per month. Some international calls cost up £1.39 per minute more than the monthly discount cost, so there will be saving if you make just a two minute call to China. | |
| Virgin Media Anywhere 200/400/800 | Anywhere 200 costs £9/month plus line rental at £11.99/month with free 200 minutes, Anywhere 400 £17/month plus line rental with 400 mins, Anywhere 800 £29/month plus line rental with 800 mins. Free minutes include all landline and mobile calls worldwide, and non-geographic calls including 0870. Free calls excludes premium 09 calls, satellite calls, operator calls and 0800 calls. Excludes business usage. Unused minutes may be carried over for one month. Once free minutes exceeded, calls charged normally (weekday calls 7.5p/min). | |
| Virgin Media Broadband Bundle Packages | Combines telephone packages and broadband, sometimes with free basic digital TV. All require line rental. Size L 10 meg broadband with Talk Weekend (Size M) costs £12.50/month, Size XL 20 meg broadband costs £20/month and Size XXL 50 meg broadband costs £28/month, all unlimited downloads. Talk Evening and Weekend, and Talk Unlimited extra £3.45 and £7.95/month respectively. | |
| Vodafone At Home residential | 0808 040 8408 | Effective December 2006, source web site, still valid July 2010. CPS service available to Vodafone mobile contract customers, £25/month includes line rental, up to 8 meg broadband and free inland calls (max 60 mins), call connection 3p, 18 month contract. |
| VoIPCheap Prepaid (VoIP) (Betamax GmbH) | +49 221 3549565 | Effective May 2009, source web site, still valid August 2009. VoIP service, requires broadband and PC software or SIP. Prepaid, calls charged for 60 seconds, possible free calls to landlines in much of the world, max 360 minutes per week. Incoming number free. Also offers web browser based service that allows calls to be set-up between two telephones (landline or mobile) from a web page, causing both telephones to ring and be connected. |
| Voipfone Prepaid (Inet Telecoms Ltd) residential | 020 7043 5555 | Effective June 2008, source web site. Prepaid voice over internet service, account topups £10, £20, £50 or £100. Free incoming 056/0870 number or 01/02/0845 for £2/month. |
| Vonage Plans (VoIP) | 0800 008 6000, 020 7993 9000 | Effective January 2010, source web site. Voice over Internet service, £9.99 activation fee and £8.99 equiment delivery, calls charged per second, 60 second minimum for international. V-Plan UK gived unlimited UK inland calls for £5.99/month, V-Plan USA adds unlimited calls to USA and Canada for £6.99/month, V-Plan 2 includes 15 countries for £7.99/month, V-Plan 3 includes 25 countries for £9.99, V-Plan 4 35 countries for £14.99, V-Plan 5 45 counties for £18.99. Includes telephone number for incoming calls, most UK codes (existing numbers may be ported), or USA, Canada or Mexico. Post paid by credit card. |
| WebCall Direct Prepaid (VoIP) (Betamax GmbH) | +49 221 3549565 | Effective 1st January 2009, source web site. Web browser based service that allows calls to be set-up between two telephones (landline or mobile) from a web page, causing both telephones to ring and be connected. Note you are charged for both calls. Buying credit gains free days for free calls to certain countries, maximum 300 minutes per week. |
| Welcome Telecom business | 0800 652 0853 | Effective January 2008, source spreadsheet and web site. Minimum call cost 1p UK inland, 2p UK mobile, 3p overseas. Offers analogue line rental for £12.35 per month, ISDN-30 £13.67 per channel. |
| Wizards business and residential | 01494 837515 | Effective October 2009, source web site. Offers line rental (POTS, ISDN-2 and ISDN-30) and CPS for business and residential, direct debit, no minimum call cost or set-up cost, per second billing. SIP trunks are also available. |
| Work-Phones business | http://www.work-phones.co.uk/ | Effective May 2009, source web site. Work in conjunction with Solwise Telephony to take internet orders using direct debit. Business analogue line rental £11.99/month, ISDN2e £22.90 per month, minimum call charge 1p, offer CPS, minimum monthly spend £20. |
| XLN Telecom business | 0844 880 6119 | Effective January 2009, source web site, still valid October 2009. 4p call set-up charge inland, 9p mobile, 2p international, per second billing. Business line rental £9.99/month. Basic Plan is free with inland calls capped at 10p and mobile capped at 30p. 600 Anytime UK £5.99/month for 5 hours inland calls, Unlimited Anytime UK £7.99/month for unlimited inland calls, both with mobile capped at 30p. International Plan is extra 99p for reduced call costs. |
| Yellow Telecoms business | 0800 980 2737 | Effective January 2010, source web site and spreadsheet. Uses CPS, no minimum call cost, no minimum contract period, itemised billing. Analogue line rental £10.95/month with 12 month contract. Landline Bundles 500 includes line rental and 500 inclusive minutes to 01/02/03 for £15.95 per month, Bundles 1000 increases to 1,000 minutes for £20.45. Additional 100 mobile minutes for £8.75/month. Service provided by Swiftnet. |
| Yourcalls.net Call Plans residential | 0845 450 5020 | Effective 1st January 2010, source web site, still valid July 2010. Offers CPS and wholesale line rental, monthly account, direct debit only. Free calls to other Yourcalls.net users. Line rental is £9.25/month for Evening and Weekend Plan, £10.99/month for Anytime Plan plus £2.95/month plan fee, £10.25/month for older plans. Golden Destination is cheaper. 6p call connection charge. Saver package is free with free weekend inland calls (max one hour), Leisure Timer Saver is free for 12 month renewable contract (£1.99/month no contract) and adds free evening calls, Anytime Saver is extra £3.95/month for free inland calls. |
| Your Connection Business Bronze | 0845 058 0750 | Effective December 2008, source spreadsheet. Uses CPS, minimum call cost 2p inland, 3p mobile and overseas. |
| Zen Internet Broadband Voice (residential and business) | 0845 058 9000 | Effective August 2007, source web site, still valid July 2010. SIP VoIP available for Zen broadband customers only, £4.99/month includes 1,000 minutes of inland calls (2.35p/min beyond that), no minimum or connection charges. |
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